We are committed to protecting your privacy.

We will only use the information that we collect about you lawfully in accordance with the Data Protection Act 1998. We collect information about you for 2 reasons - firstly, to process your order and second, to provide you with the best possible service. We will not email you in the future unless you have given us your consent. We will give you the chance to refuse any marketing email from us or from another trader in the future.

The type of information we will collect about you includes:

your name
address
phone number
email address

This information is stored in a password protected database operated by Pottery4u.

Your credit or debit card details are collected by WorldPay and not held or accessible by us. This information is transmitted via WorldPay industry standard encryption SSL secure server.

We will never collect sensitive information about you without your explicit consent. The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly. If we intend to transfer your information outside the EEA European Economic Area we will always obtain your consent first.

We may use technology to track the patterns of behaviour of visitors to our site. This can include using a cookie which would be stored on your browser. You can usually modify your browser to prevent this happening. The information collected in this way can only be used to identify you whilst you are browsing this web.

If you have any questions or comments about privacy, the security of your information or the process of placing an order, you should email Jeff Hague at sales@pottery4u.fsworld.co.uk.